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Friday, July 29, 2011

Who Works With Law Enforcement? We do!

There are people who see what we do as buying insurance: something you feel good having but hope you never have to use. But when the unthinkable happens, and you really do need it, you're more than glad it's there -- and sometimes, even more good comes out of it than you anticipated. Take this story, which will appear in Guidepoint's Summer edition of its "To the Point" newsletter:

On July 8, Guidepoint Service Representative Charlesetta “Charlie” Smith received a call from customer Robert G., who said he was robbed at gunpoint that morning in Detroit, MI, and the thieves took his car 2006 Pontiac Grand Prix along with his wallet.

Charlie immediately called authorities and the case was handled by Sgt. Jim Vogler, who is part of the area's Stolen Vehicle Task Force. Charlie then activated the Guidepoint unit inside the vehicle and helped to guide officers to its location.

But due to the nature of the crime, instead of recovering the vehicle, the officers decided to watch it to arrest the suspects. Their patience paid off when the suspects appeared, got in the stolen vehicle and drove off.

Eventually, they led officers to a location where two additional stolen vehicles were found. Sensing trouble, the thieves left the original vehicle and took off in the other two cars in order to thwart capture. But multiple police units were able to follow both vehicles, and after a dangerous car and foot chase, the suspects were finally arrested.

Sgt. Frank Carroll, who was slightly injured in the chase with superficial cuts, thanked Charlie—and Guidepoint—for their assistance.

Not bad for a single Guidepoint unit, a caring call center representative and a proactive law enforcement team -- 3 vehicles for the price of 1!

Friday, July 01, 2011

We Triple-Teamed 'Em!

Hey Everyone,
We're happy to announce that we received a "Value Chain" Award from Connected World magazine! As a service provider to Chrysler, we were honored along with T-mobile in the Automotive Category of the award. It just shows that partnership pays off. Read the press release below.

Guidepoint Honored With Connected World Value Chain Award

Guidepoint, Chrysler and T-Mobile Team Up to Take Silver at Value Chain Awards Gala

July 1, 2011 – Madison Heights, MI – Guidepoint Systems recently announced it was recognized at the Value Chain Awards Gala, held June 16 at the Lincolnshire Marriott Resort outside of Chicago. Connected World magazine, which covers connectivity trends and mobile lifestyles, presented the Silver Level – Automotive Category Value Chain Award to the team of Chrysler, Guidepoint and T-Mobile in recognition of successful adoption of “machine to machine” (M2M) and connectivity solutions for 2011.

“It’s a very cool award to receive,” said Tom Gafford, Guidepoint co-founder and chief technology officer. “We’re proud to be recognized alongside our partners, who enable us to provide safety, security and peace of mind to drivers of Chrysler vehicles. We look forward to continued innovations in the connectivity space and even more features for end users.”

Other categories for the award included Healthcare, Connected Home, Energy, Hospitality, Public Safety and Fleet Management.

Connected World Magazine presents these awards each year to companies and partnerships that have demonstrated successful implementation of M2M technology.

About GuidePoint Systems: Sold through more than 2,500 new and pre-owned dealerships nationwide, Guidepoint integrates GPS, advanced wireless technology, the Web and 24/7/365 response centers to deliver a variety of services to vehicle owners and fleet managers. Rated the #1 stolen-vehicle tracking solution in 2007 by international research firm Frost & Sullivan, Guidepoint also offers a variety of driver safety, convenience, fleet management and vehicle tracking services. Visit www.guidepointsystems.com or call 1-877-GPS-FIND for more information.

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