Global research firm honors Guidepoint

Later today, the global research firm Frost & Sullivan will be announcing that Guidepoint has been given the 2010 North American Frost & Sullivan Award for Customer Value Enhancement. The award recognizes our work to establish Guidepoint as a preferred vehicle tracking solutions supplier to both OEMs and the aftermarket in North America.

We're pretty stoked to receive this honor, especially when we were selected from others in the industry -- including some much larger and much older competitors, as well as the plethora of small companies that sell black boxes and pings.

“While there are some aftermarket suppliers for vehicle tracking systems, they are either too small to offer comparable benefits to those offered by GuidePoint or are geographically limited,” says Frost & Sullivan Research Analyst, Ratika Garg. “Besides end users, GuidePoint offers benefits to distributors and installers as well since the system is easy to install and can be reconfigured quickly and cost-effectively based on customer demand.”

Frost & Sullivan found a number of noteworthy features in Guidepoint's technology, including the fact that it's easily programmable, our new Smartphone apps and our power management. The report on the research award note: "The GuidePoint device is easily programmable and new features can easily be rolled out to existing customers by making changes to the software through wireless downloads to the unit. The configuration is such that functionalities and services can be adapted to customer needs, making the system highly customizable.

The company offers applications for users of smartphones such as the Droid®, iPhone®, and the Blackberry®. An innovative element of the GuidePoint system is that all antennas are embedded within the device, which makes the installation process robust and simple. Another innovative element is power management. The GuidePoint device draws minimal power from the vehicle, resulting in a highly energy efficient product. Further, focus on quality remains strong. The GuidePoint system is EMC-tested and is expected to last virtually the entire life of a vehicle. GuidePoint installers are trained directly by the company and accredited. Master technicians are brought into GuidePoint, trained and given certifications, ensuring a consistency in service delivery."

Our CTO, Tom Gafford will be receiving the actual award, but we all know that the trophy is just really a symbol of the hard work by our research, product development, marketing and customer services teams.  To everyone on the Guidepoint team, take a bow.