The development team, lead by our erstwhile whiz kid Tom Gafford, has made some changes to our mapping system that offer some cool benefits for users. The actual, physical maps we purchase from Maptuit are the same, but the interface is new and that's allowed us to offer some new functionality. A few sample functions: you can roll the cursor over different parts of the map and it will calculate how far that cursor point is from the vehicle. That's kind of handy when you're trying to estimate distances for directions or a quick trip. (Actually, I used it this morning to see how far my morning run was since my car is parked in front of the house).Anyway, they also added a function so users can now just highlight an area of the map and it will automatically zoom in to that area. Best of all, they add the availability of much larger maps that take up nearly the whole screen. That's helpful for guys (like me) who need to wear dimestore glasses to read street names.
To be sure, the changes are incremental, but when you preach continuous improvement, everything is (or at least ought to be). And customers notice. Within a few hours of the new mapping going live, a customer called in and said: "I was tracking my car, and I noticed the dot on the map changed from blue to red. Does that mean something is wrong with my system?" The answer: No. We just decided to change the dot color. Thanks for paying attention!
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